+31 (0)20 - 261 91 91 info@sounddesignonline.com

Frequently asked questions

 100% satisfaction guaranteed?

Sound Design Online offers a 100% Satisfaction Guarantee on all sound design, audio mixing and mastering services. Prior to the agreed end date you will receive a download link with the final audio. If you are not happy with this, you won’t have to pay us a penny! The exact terms and conditions can be read here (article 6). Don’t speak Dutch? Contact us for a translation!

 Exchanging files

Sound Design Online offers its services exclusively online. Our WeTransfer channel is used to exchange files. You’ll upload the raw material and prior to the agreed end date, you will receive a download link with the final audio. If desired, we can also combine the audio with the video for you.

 How quickly can you deliver?

Do you need to have a commercial, web video or corporate video mixed and mastered? We aim to deliver the final product within 1 working day after receiving your material. In all other cases, we will agree upon a deadline with you and adapt accordingly.

 Can I attend a session?

It can be very helpful to be able to give directions during a session. As such, we offer you the ability to join the session using Skype. Select ‘Attend Virtual Session’ in the order form so we can arrange an appointment.

 What are the costs?

You will get a direct overview of the costs while filling in the online order form. Then, once you’ve clicked ‘Request a quote’, we will contact you to discuss your project with you. After that, we will get straight to work.

Do you have another question? Contact us.
We aim to respond within 4 hours.